Online booking: let customers book by link, not by phone
Many of the calls in a day are “could you look at it tomorrow?”. Baktam gives you your own booking link. Customers see the free slots, enter their name, phone number and plate, and book. The appointment lands in your calendar and you get a notification.
Booking link
Picks a slot
In the calendar
Car arrives
What is it for?
In the workshop
The phone rings while you're under a car and the booking ends up on a scrap of paper.
With Baktam
Customers book themselves; the appointment shows in your calendar marked “online”.
In the workshop
Two cars get booked into the same slot.
With Baktam
You set the slot length and how many cars you can take at once; a full slot can't be chosen.
In the workshop
Customers who call after hours go to another garage.
With Baktam
The link works at night too, so customers can hold a slot without waiting for the morning.
How does it work?
- 1
Set up booking
Choose your opening hours, slot length (15–240 min), how many cars at once, how many days ahead people can book and the minimum notice.
- 2
Share the link
Put the link on your website, your Google Business Profile or your WhatsApp status, and hang the QR code in the shop.
- 3
The customer picks a slot
They choose a free slot and enter their name, phone number, plate and an optional note.
- 4
It lands in your calendar
The appointment shows in the calendar and the owner and managers are notified. When the car arrives, you open the work order.
Who uses it?
Vehicle owner (customer)
Sees the free slots and books without calling.
Front desk / cashier
Sees the day's bookings in the calendar and greets the car.
Workshop owner
Sets the booking rules and gets the notifications.
This feature is part of Baktam, the garage management software that keeps the whole workshop in one place.
Frequently asked questions
Do I have to approve each booking?
No. If the chosen slot is free, the appointment goes straight into your calendar and you are notified. You can call the customer to move it if needed.
Does the customer get a confirmation message?
The customer sees a confirmation on screen when they book. An automatic SMS confirmation is not sent at the moment.
Does the booking page cost extra?
No. It comes with every plan at no extra cost.
Related features
Reminders & SMS/WhatsApp
When a service or inspection is due, your own SMS/WhatsApp account messages the customer automatically.
Work orders & vehicle check-in
Plate, complaint and mileage on one job card the moment the car arrives; parts, labor and tax add up on their own.
Cars in service
Which car has been in for how many days, and with whom — at a glance. Overdue jobs at the top.
One click is all it takes to try everything.
14 days free, no card needed. Set up in 5 minutes, learned in half a day.